The effectiveness of communication is not measured by how well we say things, but by how well we make ourselves understood.
— Andrew Grove
My career encompasses leadership roles in Italy and Canada, where I have spearheaded regional strategies, guided sales teams, and supported educators and trainers through training, negotiation, and consultative communication.
My background combines linguistic expertise with a business mindset, making my voice particularly effective in the fields of communication, personal development, and professional training.
At WordWorks, in addition to supporting Alessia on the commercial side, I conduct training sessions where I equip clients with tools for emotional management, mental preparation, sales communication, public speaking, and audience engagement—often enlivened by the strategic use of humor.
The result for those who work with me is greater clarity and emotional control during high-pressure communication—particularly in sales and negotiation settings.
I am a certified International Business English Trainer (Cert IBET) and a graduate of the Grant Thornton Coach Development Programme. My coaching approach is grounded in empathy, structure, and tangible transformation.
Emotion management and mindset preparation
Humor
Sales Communication
Public speaking
Engagement
Reading the room. Calibrating the message. Managing one's reactions under pressure. The emotional foundation of all effective communication.
How the way you speak changes the perception of the message. Speed, pauses, tone, volume. The non-verbal impact of oral communication.
Knowing how to use humor as a tool to connect with conversation partners and listeners in business settings.
